How to reset 2FA when one loses their authenticator device?

Managed DNS Hosting
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How to reset 2FA when one loses their authenticator device?

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Hi vgk,

Thanks for your message, and welcome to deSEC :slight_smile:

if this happens to you, please contact support. We will ask you to prove control over all the domains in your account. There are several ways to do that, depending on circumstances.

Once you’ve proven control, we restore access to your account by disabling 2FA. This is safe to do because if you control your domains, you also control the DNS.

Stay secure,
Peter