Unable to change email

Managed DNS Hosting
1

Hey,

I’m trying to change the email address associated with my deSEC account, but I’m not receiving the confirmation email at the new address.

To make sure the new email doesn’t already have an existing account, I also tried the “Forgot Password” option and did not receive any email there either.

So it appears that no account exists for the new email address I’m trying to switch to.
But am still not receiving the email confirmation to change the email.

2

Hi @NyxByte,

Thanks for your message, and welcome to deSEC! :slight_smile:

We performed some maintenance last night, after which there was an issue with the email scheduler. The problem has been solved this morning, and all should now work again as usual.

Sorry for the inconvenience!

Stay secure,
Peter

1 Like
3

Just got the confirmation email, thank you for fixing it.

Also, thank you so much for keeping deSEC.io up and running.